Privacy Policy

This notice outlines the basis on which any personal data we collect from you, or that you provide to us, will be processed.

Please read the following carefully to understand our practices regarding your personal data and how we will treat it.

For the purpose of data protection laws applicable in the UK, the data controller is Arcdewan Properties, operating via arcdewanproperties.com.

Arcdewan Properties is committed to protecting and respecting your privacy.

We believe you should always know what data we collect from you, how we use it, and that you have meaningful control over it. This Privacy Policy explains how we handle your personal data.

Who We Are

Arcdewan Properties (“We”, “Our”, or “Us”) is a trusted property rental service provider specialising in high-quality accommodation and letting solutions across the West and East Midlands. We proudly serve clients from all over the world, offering a seamless and professional experience for both short-term and long-term stays. Whether you’re relocating, studying, working, or investing, Arcdewan Properties is committed to delivering comfort, convenience, and value in every property we manage.

Our Website

Our website, arcdewanproperties.com, takes a proactive approach to user privacy. We ensure that appropriate measures are in place to protect user data and comply with relevant privacy laws in the UK.

Use of Cookies

Cookies are small files stored on your device that help us improve your user experience. We use cookies to:

Understand how visitors interact with our website
Improve website performance
Support secure logins and forms

We use tools like Google Analytics to collect anonymised data about visitor behaviour. You can disable cookies through your browser settings at any time.

Personal Information We Collect

You may provide us with personal information such as your:

Name
Email address
Phone number
Rental preferences
Booking or inquiry details

We collect this information when you:

Fill out a contact form
Make an inquiry about a property
Subscribe to updates
Communicate with us via email or phone

How We Use Your Information

We use your information to:

Respond to property inquiries
Manage bookings
Send updates or communications (if opted-in)
Improve our services and website

We do not sell or rent your personal data to third parties.

Data Retention

We retain your personal data only for as long as necessary:

To fulfil the purpose it was collected for
To meet legal or accounting obligations
Or until you request deletion

Where We Process Your Data

We process data primarily in the UK. In some cases, data may be processed by third-party providers in other jurisdictions, under compliant data protection agreements.

Legal Basis for Processing

We process your data based on:

Your consent (e.g., marketing communications)
Contractual necessity (e.g. responding to an inquiry or booking)
Legitimate interest (e.g. improving services)

Third-Party Services

We may use trusted third-party providers (e.g. hosting services, email platforms like Mailchimp) to support our services. They may process your data under our instruction and in compliance with GDPR.

Your Rights

Under data protection laws, you have the right to:

Access the personal data we hold about you
Correct or update your information
Request deletion of your data
Withdraw your consent at any time
Object to data processing where applicable
Lodge a complaint with the ICO (Information Commissioner’s Office)

To exercise any of these rights, contact us at: privacy@arcdewanproperties.com

Updates to This Policy

We may occasionally update this privacy policy. Please check back periodically for any changes. Your continued use of our website means you accept the updated policy.

Last updated: [01/05/2025]

If you have any questions about this privacy policy or how we handle your data, please contact us at:
📧 privacy@arcdewanproperties.com